At Brights Electronics, we are committed to providing secure and seamless payment options for our customers. One such method is our “Pay by Bank” option, which operates in a secure environment in compliance with PSD2 (Payment Services Directive 2) regulations. Here is a detailed guide on how you can use Pay by Bank to complete your purchase safely and efficiently.
Step 1: Fill in Your Information at Checkout
Begin by adding your desired items to your cart and proceeding to the checkout page. Here, you will be prompted to enter your personal and billing information. Once completed, select the “Pay by Bank” option as your payment method.
Step 2: Currency Selection
Depending on your country, you will see your local currency displayed. We currently accept payments in the following currencies:
- EUR (Euro)
- PLN (Polish Zloty)
- BGN (Bulgarian Lev)
- NOK (Norwegian Krone)
- SEK (Swedish Krona)
- DKK (Danish Krone)
- RON (Romanian Leu)
Note: We aim to introduce GBP (British Pound) as an accepted currency in the near future.
Step 3: Select Your Bank
Once you proceed, the system will present a list of banks based on your country of residence. Select the bank where you hold an account.
Step 4: Confirm IBAN (If Required)
For security purposes, some banks may require you to confirm your IBAN number. If prompted, carefully enter the required details. If no confirmation is requested, it means your bank has chosen not to use this step for verification.
Step 5: Authenticate the Payment
You will then be redirected to your bank’s secure environment. Follow the instructions provided by your bank to authenticate and approve the one-time payment request. This step ensures that your payment is processed securely.
Step 6: Payment Processing
Once you have completed the authentication, you will return to a payment processing screen. Important:
- Do not close this window until the payment is confirmed.
- A countdown timer will be displayed to indicate the processing time. Typically, this takes 10-20 seconds but may occasionally take up to 1-2 minutes.
- Avoid clicking the “Return to Merchant” button during this time.
Step 7: Payment Confirmation
Once the payment is successfully processed, you will be redirected back to our e-store. You will see a receipt confirming your order.
Step 8: Order Confirmation Email
Immediately after the payment is confirmed, you will receive an order confirmation email with all the details of your purchase.
What to Do If Your Payment Fails
If your payment fails, you will be redirected to the checkout page. Don’t worry—you can try again or select an alternative payment method. Should you encounter any issues, please don’t hesitate to contact our customer support team. We’re here to assist you and can coordinate with our finance department to resolve the matter quickly.
Why Choose Pay by Bank?
- Secure Transactions: Fully compliant with PSD2 regulations, ensuring maximum safety.
- Convenience: Simple and straightforward steps for a hassle-free experience.
- Real-Time Processing: Payments are processed in real-time, allowing you to receive instant confirmation.
If you have any further questions about using Pay by Bank, feel free to contact us. We’re always happy to help!
Support@brightselectronics.com